How do I check the status of my order?
We send the tracking number in a shipment confirmation email when your order is processed, and you can always call us at 1.855.758.4710 if you need additional information.

How will my order ship? 
We ship all orders using Fedex, signature required and insured. Every order includes complimentary Ground shipping. For a charge, you can upgrade to 2nd Day or Overnight. 

Can I ship to an address other than my billing address?
We may require further information or verification which is for your security. 

What payment methods do you accept? accepts American Express, Visa, MasterCard and Discover credit cards. We also accept payments on Affirm, which allows you to finance your purchases. 

Your card will be charged when your order ships. Sales tax will be added to only shipments made within the State of Texas. Sales tax also applies to shipping charges.

You have so much jewelry, I can't decide on a gift. Can I purchase a gift card instead?
Yes! Please call us toll free at 1.855.758.4710 to order a Wildlike Gift Card in the denomination of your choice. It will arrive gift wrapped, and the recipient can redeem the card in store or over the phone.


I have a favorite piece of jewelry from your store that needs repair. What is your procedure?
First of all, don't get upset. Jewelry can break the first time you wear it, or after many years. We provide a 6 month guarantee on all jewelry sold at Wildlike. If there's a repair charge associated with your piece, we will let you know in advance. Sorry, but we can only provide repair services on jewelry purchased online or in-store at Wildlike. 


How much is it to get pierced? 
Piercing appointments start at $40. Our pricing list is as follows: 1 piercing- $40, 2 piercings (for one client)- $60, 3 piercings (for one client)- $80, 4 piercings (for one client)- $100. We also offer other services including jewelry changeouts, jewelry deep cleanings, downsizes, and "chat with a piercer". We encourage you to visit our booking page for more detail. If you loved your experience with our piercer, we encourage you to tip generously! 

Can I get pierced with my own jewelry? 
We only pierce with jewelry appropriate for healing piercings that you’ve purchased with us or our sister store Ylang 23. All jewelry is sterilized at the store at the beginning of your appointment. 

How old do I have to be to get pierced? 
Minors can get pierced at 10 at Wildlike if accompanied by a parent. Please make sure your parent brings an ID and that you have a state ID and birth certificate. No exceptions. 

How do you pierce? 
We pierce with a hollow needle, which makes room for new jewelry with ease. For those wondering why we don’t pierce with a gun, they force a blunt jewelry end through your tissue and cause trauma, leading to a higher probability of infection as well as improperly placed piercings. 

Do you numb the ear before piercing? 
Numbing cream constricts the tissue which leads to crooked piercings. When numbed, we cannot guarantee the quality or placement of the piercing due to distorted tissue. If you are too nervous about the pain of a piercing to consider completing it without numbing cream, we recommend waiting until you’re ready. 

Can you use any jewelry in any piercing? 
It depends on your anatomy and what part of your body you want pierced. We want to make sure you are pierced with the proper jewelry that is conducive to healing smoothly and pain-free. 

What piercings do you provide? 
We do all ear and nose piercings.
 Any under the mask piercing will require proof of COVID vaccination.

How high is the risk of infection after a piercing? 
A fresh piercing is an open wound which always has some risk of getting infected. As long as you're taking care of the piercing and cleaning it often, then the risk of infection is quite low. Avoid touching or sleeping on your piercing to prevent infection. 

Why does my piercing keep acting up? 
Several factors that can prolong the healing process. Catching your piercing on masks, hair, brushes etc. can be a contributing factor. Also, be careful not to sleep on or touch your fresh piercing!

What do you clean a new piercing with?
You should use saline solution to clean your fresh piercing. We recommend NeilMed, which allows you to spray new piercings without touching them. Do not use the following on a fresh piercing: alcohol, bactine, hydrogen peroxide, disinfectants, soaps, or tea tree oil (so basically anything that’s not saline!). 

I'm pregnant and want a new piercing. Is it safe? 
It is against Texas state law to pierce pregnant women. 


I just had a child and I am currently breastfeeding, am I able to get pierced? 
Unfortunately, our piercers cannot pierce you while you are actively breastfeeding. Breast feeding is hard on your immune system which allows for a higher chance of infection. Plus, infection can pass through the breast milk to the child. We recommend getting pierced about 3 months after you are done breastfeeding. 

Can jewelry be exchanged? 
Any jewelry that you have been pierced with or that a piercer has installed for you is final sale. We offer exchanges only for in-store purchases and are happy to assist with an exchange after 14 days of purchase if you have not yet been pierced. 

Can I bring friends to my piercing appointment? 
Yes! Vaccinated clients may bring a friend. After all, piercing is more fun with a friend! 

Do I have to wear a mask? 
We ask that all guests continue to wear a mask for the foreseeable future.